Refund Policy
All the plan services will be provided to the customer digitally via the Internet.
If you have any questions about this policy, please contact us.
Pay-Fast
Address – 7200 Pine St, Upper Darby, PA 19082
Email – payfast.org@gmail.com
Phone – +1 (903) 266-1259
Our esteemed clients must take a moment to read and familiarize themselves with our Refund Policy mentioned
below. We ensure the refunds in order to provide the highest level of service possible, such that they
attain
the utmost benefits every time. We try our level best to offer quality services that match every aspect of
the
business of our customers. We make refunds on payments for any design as a courtesy to the client however
our
internal management reserves the complete right to reject the refund request of any customer.
The refund policy for a new purchase is covered by a 30-day money-back guarantee where we refund your money
if
you are dissatisfied with our work. In the case where a client is not completely satisfied with our
services, we
can provide a refund, which takes a maximum of 30 working days where we process in the client’s account
either
by credits or direct deposit through the bank account.
All refunds will be issued to the original credit or debit card as provided. Refunds for all website and
unsatisfied work issues will be made with the proper approval of the client. The customer needs to specify
the
details of the account and reason to the associates after which we will proceed as per requirements. The
refund
and cancellation will be generally issued in the following circumstances:
- Non-Delivery Of The Product: Due to some mailing issues with your e-mail provider or
your
own mail server you might not receive the delivery e-mail from us. In this case, we recommend contacting
us
for assistance. Claims for non-delivery must be submitted to our Billing Department in writing within 30
days from the order placing date, otherwise, the product will be considered received and downloaded.
- Download And Unzipping Issues: You may at times face problems downloading the product
or
its unzipping. Claims regarding such issues must be submitted to our Technical Support Department. If
you do
not properly contact us during this period, you agree that we may construe silence as a successful
download
of the product with no further right of redress or refund for a “download issue” reason. Failure to
receive
assistance for downloading or unzipping within 30 days may result in a refund decline.
- Major Defects: Although all the products are thoroughly tested before release,
unexpected
errors may occur. Such issues must be submitted for our Technical Support Team’s approval. We keep the
right
to rectify the error or defect within 72 hours. If any deficiency is approved and we fail to correct it
within 72 hours from the date of the initial complaint letter or any other notification provided by a
Customer, the refund will be issued to the customer in full without any compensations or reimbursements.
OR,
at the customer’s choice, replacement of the product of the same or around the same value can be
offered.
Please be advised that temporary access to your server can be requested by our technicians in order to
identify and fix the possible issues with our Products. Failure to provide such access in a timely
manner
may result in a delayed resolution of the issue. Refusal to provide access to your sever will result in
your
inability to qualify for a refund.
- Product Not-As-Described: Such issues should be reported to our Technical Support
Department within 30 days from the date of the purchase. Clear evidence must be provided proving that
the
purchased product is not as it is described on the website. Complaints, which are based merely on the
customer’s false expectations or wishes, are not honored.
Children Policy: Only persons age 18 or older have permission to access our Product. Our
Products do not address anyone under the age of 13 (“Children”). We do not knowingly collect personally
identifiable information from children under 13. If you are a parent or guardian and you learn that your
Children have provided us with Personal Information, please contact us. If we become aware that we have
collected Personal Information from a child under the age of 13 without verification of parental consent, we
take steps to remove that information and cancel the order immediately.
If you have any questions about this policy, please contact us.
Pay-Fast
Address – 7200 Pine St, Upper Darby, PA 19082
Email – payfast.org@gmail.com
Phone – +1 (903) 266-1259